With the development of science and technology, hotel upgrades are imperative. Does a smart hotel have a few technological products in the hotel?
No, the real smart hotel is to help companies solve operating costs and human resources. This is the purpose of being a smart hotel. For example, through the shadow of big data, according to the hotel occupancy rate, indoor and outdoor temperature, intelligently control the temperature of healthy air conditioners to reduce energy consumption. The hotel's operational big data can understand the guest's experience process and needs, and solve every problem encountered by the guest during the check-in process according to the guest's experience and needs.
Today's smart hotels are still in their infancy, and even full of controversy. Especially with the advent of the "decentralization" era of the hotel industry with artificial intelligence, the front and back ends of the hotel rely on technology. Can customers really feel the "human taste" when they settle in? Or, will the "artificial intelligence threat theory" come true in hotels?
The hotel's smart service is not an immutable product, but requires continuous iteration and updating of the sense of technology, but this is only a part of it, and more is to combine technology and service to shape the business model of "new service". If it is blindly pursuing gimmicks and doing smart services, it may become "self-destructing services" in the end.
Too many people's views on smart hotels stay in their imaginations-cold machines, employees who can't find them, and a room of modern equipment that make it impossible to start. "Smart hotel" does not mean "unmanned hotel".
Let's simulate a warm smart hotel scene. When you walk into the hotel with a bag, the self-check-in opportunity will help you check in. At this time, the staff will guide you. She is freed from complicated and repetitive work. There are more The energy guides, introduces, and meets your other needs. When you are about to enter the room, debug everything in the room in advance. After the guest opens the door, the lights are automatically turned on, the curtains are automatically opened, and the music is automatically remembered. The air conditioner is automatically adjusted to a suitable temperature, and the TV is automatically turned on. In the guest room, two different types of pillows, the goose down pillow and the latex pillow, you are very happy with are even put in the guest room to meet different needs.
When hotel staff are freed from repetitive and busy work, and have more time and energy to serve customers, the staff at this time are more like your long-lost old friends.
Technology has brought convenience to human beings. For example, finger vein biometrics during self-check-in in hotels can not only be used to open the door, but also can be used to open the luggage locker. Enjoy the best shopping experience, reduce the congestion waiting for settlement, and enjoy all the blockchain consumption experience in the hotel.
Install smart lighting equipment in the guest room, the guest can control the lighting, temperature, curtain, wireless network and audio-visual center items of the room equipment through voice, just need to move the mouth without hands, save the need to walk back and forth in the guest room just to turn off a light of embarrassment.
Technology is productivity, but it is not enough to change the aesthetics of all human beings. The beauty of the overall environment is our goal.
Aesthetics is a subjective view that varies from person to person. Even in traditional hotels, some people will feel that there is no aesthetic feeling.
When the hotel is upgraded to a smart hotel, it is not the life of the traditional hotel, nor the unemployment of the hotel staff, but the rebirth of the hotel and the warmer service for the guests.
Contact: May liu
Phone: 18320066406
E-mail: may@cnhousehold.cn
Whatsapp:0086-18320066406
Add: Third Floor ,521th Tianyuan Road, Yuangang Street ,Tianhe District ,Guangzhou,Guangdong ,China
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